Any estimate on how many hours you spend arguing with them over this? Can you get a rough estimation of what that works out in hourly rate?
(Anything else you can do that is less frustrating to lower your taxes by $1K? 
)
These are all extremely reasonable questions.
If I was looking at this with my freelancer hat on, I’d say, well, I bill in minimum increments of a half-hour, so…even if it’s not a “lot” of time it will add up over the course of the year, since it’s so many little tasks. Last year, for example, I had to make a bunch of phone calls to resolve a large transaction that got denied because of a 2-dollar difference between my receipt and my bill…
Mostly I’m just grumpy because this is something that’s supposed to be helpful and instead it’s just another thing to run a cost-benefit analysis on. 
Maybe I’ll still do the FSA and just put less effort into contesting my claims.
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Maybe you can put a little sticker up on the wall where you call/argue with them to remind you that you’re getting paid like $100 an hour to argue with them.
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I like this idea.